Terms and conditions

PI Secure terms and conditions

Welcome to PI Secure’s website. By accessing or using our website, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our services.

1. Acceptance of Terms

By accessing this website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, along with our Privacy Policy. If you do not agree with any part of these terms, you must not use this website or our services.

2. Company Information

PI Secure is a professional private investigation agency with over 15 years of experience, offering investigative and security-related services to individuals and businesses throughout South Africa.

3. Use of This Website

  • You may use this website only for lawful purposes and in a manner that does not infringe the rights of, restrict, or inhibit anyone else’s use of the website.

  • You agree not to attempt to gain unauthorized access to any part of the website, server, or networks connected to our system.

  • You may not copy, reproduce, distribute, or exploit any material from this website without written consent from PI Secure.

4. Services Disclaimer

PI Secure provides investigation and background-checking services in accordance with South African laws and ethical standards. While we strive for accuracy, results may depend on the availability and reliability of third-party data sources.
We make no guarantees that every investigation will result in specific outcomes, and findings are based solely on the information available at the time of investigation.

5. Client Responsibilities

Clients engaging PI Secure for investigative services must:

  • Provide accurate and truthful information when requesting services.

  • Use the information or evidence obtained through our services lawfully and responsibly.

  • Refrain from using PI Secure’s services for harassment, discrimination, or unlawful activities.

6. Confidentiality

PI Secure treats all client information with the highest level of confidentiality. We will not disclose any personal or case-related details to third parties unless required by law or with the client’s written consent.

7. Fees and Payments

  • Fees for services will be agreed upon before the commencement of any investigation.

  • A deposit may be required to initiate work, and payment terms will be clearly outlined in your service agreement.

  • Once an investigation has begun, fees are non-refundable due to the time and resources committed to the case.

8. Limitation of Liability

PI Secure shall not be held liable for any direct, indirect, incidental, or consequential damages arising from the use of our website or services. We are not responsible for any losses or damages resulting from the client’s misuse of information obtained through our investigations.

9. Intellectual Property

All content on this website — including text, graphics, logos, images, and design — is the property of PI Secure and protected under applicable copyright laws. Unauthorized use or reproduction of any material is strictly prohibited.

10. External Links

Our website may contain links to third-party websites for convenience or reference. PI Secure does not endorse, control, or take responsibility for the content, privacy practices, or accuracy of information found on external sites.

11. Changes to These Terms

PI Secure reserves the right to update or modify these Terms and Conditions at any time without prior notice. Any changes will take effect immediately upon posting on this website.

12. Governing Law

These Terms and Conditions are governed by and interpreted in accordance with the laws of the Republic of South Africa. Any disputes arising from the use of this website or our services shall be subject to the exclusive jurisdiction of South African courts.

13. Contact Us

If you have any questions regarding these Terms and Conditions, please contact us at:

📧 Email: nico@pisecure.co.za
📞 Phone: 072 577 7007